@import"https://fonts.googleapis.com/css2?family=JetBrains+Mono:wght@400;500&family=Manrope:wght@400;500;600;700;800&display=swap";.login-page{min-height:100vh;display:grid;place-items:center;padding:clamp(1.25rem,3vw,2.5rem);position:relative;overflow:hidden}.login-page:before,.login-page:after{content:"";position:absolute;pointer-events:none;border-radius:999px;filter:blur(60px)}.login-page:before{width:48vw;height:48vw;min-width:320px;min-height:320px;left:-10vw;top:-16vw;background:radial-gradient(circle,rgba(14,165,233,.34),transparent 66%)}.login-page:after{width:42vw;height:42vw;min-width:300px;min-height:300px;right:-8vw;bottom:-18vw;background:radial-gradient(circle,rgba(59,130,246,.3),transparent 68%)}.login-card{width:min(440px,100%);border-radius:clamp(20px,2.2vw,28px);border:1px solid rgba(255,255,255,.8);background:linear-gradient(180deg,#ffffffeb,#f8fbffdb);box-shadow:0 22px 56px #0f172a2e,inset 0 1px #ffffffd6;backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);padding:clamp(1.5rem,2.7vw,2rem);position:relative;animation:riseIn .52s var(--transition-slow) both}.login-card:before{content:"";position:absolute;inset:0;border-radius:inherit;background:linear-gradient(145deg,rgba(255,255,255,.7),transparent 32%,transparent 64%,rgba(37,99,235,.08));pointer-events:none}.login-header{text-align:center;margin-bottom:var(--space-6);position:relative;z-index:1}.login-logo{width:52px;height:52px;margin:0 auto var(--space-3);border-radius:16px;background:linear-gradient(135deg,#2563eb,#0ea5e9 58%,#4f46e5);display:grid;place-items:center;box-shadow:0 10px 24px #2563eb59,inset 0 1px #ffffff47}.login-logo span{color:#fff;font-size:1.35rem;font-weight:800;letter-spacing:-.03em}.login-header h1{font-size:clamp(1.45rem,2vw,1.7rem);font-weight:740;letter-spacing:-.03em;color:var(--text-primary);margin-bottom:var(--space-1)}.login-header p{font-size:var(--font-size-base);color:var(--text-secondary)}.login-form{display:flex;flex-direction:column;gap:var(--space-4);position:relative;z-index:1}.login-form .form-field{display:flex;flex-direction:column;gap:.4rem}.login-form .form-label{font-size:var(--font-size-sm);font-weight:670;color:var(--text-primary)}.login-form .form-field-row{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3)}.login-form input[type=text],.login-form input[type=email],.login-form input[type=password],.login-form select{width:100%;min-height:44px;padding:0 .85rem;border-radius:12px;border:1px solid var(--border-default);background:#ffffffe0;color:var(--text-primary);transition:border-color var(--transition-fast),box-shadow var(--transition-fast),background var(--transition-fast)}.login-form input[type=text]:hover,.login-form input[type=email]:hover,.login-form input[type=password]:hover,.login-form select:hover{border-color:#2563eb57}.login-form input[type=text]:focus,.login-form input[type=email]:focus,.login-form input[type=password]:focus,.login-form select:focus{border-color:var(--color-primary-500);background:#fff;box-shadow:var(--shadow-ring-primary);outline:none}.login-form input::placeholder{color:var(--text-tertiary)}.login-submit{margin-top:.25rem}.login-error{background:linear-gradient(180deg,#fef2f2f5,#fee2e2db);color:var(--color-danger-700);border:1px solid rgba(239,68,68,.32);border-radius:12px;padding:.65rem .8rem;font-size:var(--font-size-sm);font-weight:620}.login-stack{text-align:center;padding:var(--space-4) 0}.login-stack p{margin-bottom:var(--space-3)}.login-success{color:var(--color-success-700);font-weight:650}.link-button{background:transparent;border:none;color:var(--color-primary-600);font-size:var(--font-size-sm);font-weight:620;padding:0;cursor:pointer;transition:color var(--transition-fast)}.link-button:hover{color:var(--color-primary-700)}.app-layout{min-height:100vh}.sidebar{width:calc(var(--sidebar-width) - 22px);position:fixed;top:11px;left:11px;bottom:11px;display:flex;flex-direction:column;z-index:50;border-radius:22px;border:1px solid rgba(255,255,255,.82);background:linear-gradient(180deg,#fcfeffeb,#f4f8ffc7),#fffc;backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);box-shadow:0 18px 40px #0f172a1f,inset 0 1px #fffc;overflow-y:auto}.sidebar-brand{display:flex;align-items:center;gap:var(--space-3);padding:1.1rem 1rem .85rem;border-bottom:1px solid var(--border-subtle)}.sidebar-logo{width:42px;height:42px;border-radius:12px;display:grid;place-items:center;color:#fff;font-weight:750;font-size:1rem;flex-shrink:0;background:linear-gradient(135deg,#2563eb,#0284c7);box-shadow:0 8px 18px 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var(--transition-fast)}.filter-search{min-width:min(320px,100%);flex:1}.filter-search::placeholder{color:var(--text-tertiary)}.filters select{padding-right:2.2rem;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='14' height='14' viewBox='0 0 14 14'%3E%3Cpath fill='%2364748b' d='M3.25 5.4L7 9.15l3.75-3.75'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 10px center}.filter-search:hover,.filters select:hover{border-color:#2563eb5c}.filter-search:focus,.filters select:focus{outline:none;border-color:var(--color-primary-500);box-shadow:var(--shadow-ring-primary);background:#fff}.bulk-actions-bar{margin-bottom:var(--space-4);border-radius:12px;border:1px solid rgba(37,99,235,.25);background:linear-gradient(180deg,#edf5fff2,#dbeafecc);display:flex;align-items:center;gap:var(--space-3);padding:.72rem .88rem;animation:riseIn var(--transition-fast)}.bulk-actions-bar .bulk-count{font-size:var(--font-size-sm);font-weight:700;color:var(--color-primary-700)}.bulk-actions-bar select{min-height:34px;border-radius:10px;border:1px solid var(--border-default);background:#fff;padding:0 1.8rem 0 .64rem}table{width:100%;border-collapse:separate;border-spacing:0;border-radius:16px;overflow:hidden;border:1px solid rgba(15,23,42,.09);background:#ffffffe0;box-shadow:var(--shadow-sm)}th,td{text-align:left;padding:.76rem .88rem}th{background:linear-gradient(180deg,#f8fafff2,#f3f7fcf2);border-bottom:1px solid rgba(15,23,42,.09);color:var(--text-secondary);font-size:.67rem;font-weight:760;text-transform:uppercase;letter-spacing:.08em;white-space:nowrap}th:first-child{border-top-left-radius:16px}th:last-child{border-top-right-radius:16px}td{color:var(--text-primary);font-size:var(--font-size-base);border-bottom:1px solid rgba(15,23,42,.07);vertical-align:middle}tbody tr{transition:background var(--transition-fast),transform var(--transition-fast)}tbody 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1.1s ease-in-out infinite}.comment-internal-badge{text-transform:uppercase}.comment-internal-badge:before{display:none}.btn{min-height:38px;padding:0 .88rem;display:inline-flex;align-items:center;justify-content:center;gap:.42rem;border-radius:11px;border:1px solid rgba(15,23,42,.14);background:linear-gradient(180deg,#fffffff2,#f8fafff2);color:var(--text-primary);font-size:var(--font-size-sm);font-weight:670;white-space:nowrap;cursor:pointer;transition:transform var(--transition-fast),border-color var(--transition-fast),box-shadow var(--transition-fast),background var(--transition-fast),color var(--transition-fast)}.btn:hover{transform:translateY(-1px);border-color:#2563eb4d;box-shadow:0 8px 18px #0f172a1c;text-decoration:none}.btn:active{transform:translateY(0)}.btn:focus-visible{box-shadow:var(--shadow-ring-primary);border-color:var(--color-primary-500)}.btn-primary{background:linear-gradient(135deg,#2563eb,#0d95d8);border-color:#2563eb;color:#fff;box-shadow:0 8px 16px 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rgba(15,23,42,.09);background:#ffffffe6;box-shadow:var(--shadow-sm)}.ticket-form{margin:var(--space-3) auto 0;max-width:980px;padding:1rem 1.1rem 1.1rem}.ticket-form h2,.ticket-form h3{margin-bottom:var(--space-3)}.ticket-form label{display:block;font-size:var(--font-size-sm);font-weight:660;color:var(--text-primary);margin-bottom:var(--space-3)}.ticket-form input,.ticket-form textarea,.ticket-form select,.ticket-meta select,.comment-form textarea,.modal-body input,.modal-body textarea,.modal-body select{width:100%;border:1px solid var(--border-default);border-radius:11px;background:#fffffff2;color:var(--text-primary);transition:border-color var(--transition-fast),box-shadow var(--transition-fast),background var(--transition-fast)}.ticket-form input,.ticket-form select,.modal-body input,.modal-body select{min-height:40px;padding:0 .75rem}.ticket-form textarea,.comment-form textarea,.modal-body textarea{min-height:90px;padding:.68rem .74rem;resize:vertical}.ticket-form 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.7rem;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%2364748b' d='M3 4.5L6 7.5L9 4.5'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 8px center}.meta-text{color:var(--text-secondary);font-size:var(--font-size-sm)}.meta-text:before{content:"·";color:var(--color-slate-300);margin-right:.56rem}.ticket-description{margin-bottom:var(--space-4)}.ticket-description h3{color:var(--text-tertiary);font-size:var(--font-size-xs);text-transform:uppercase;letter-spacing:.08em;font-weight:760;margin-bottom:.45rem}.main-inner>a:first-child{display:inline-flex;align-items:center;gap:.4rem;color:var(--text-secondary);font-size:var(--font-size-sm);font-weight:620;margin-bottom:var(--space-2);transition:color 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.ticket-form{margin:0;max-width:none;padding:0;border:none;box-shadow:none;background:transparent}.modal-footer{display:flex;justify-content:flex-end;gap:var(--space-2);padding:.75rem 1.12rem;border-top:1px solid var(--border-subtle);background:#f8faffbd}.modal-loading{text-align:center;padding:var(--space-4) 0;color:var(--text-secondary)}.notification-list{display:flex;flex-direction:column;gap:var(--space-2)}.notification-option{display:flex;align-items:center;gap:.6rem;color:var(--text-primary);font-weight:540;font-size:var(--font-size-sm);cursor:pointer}.notification-option input[type=checkbox]{width:16px;height:16px;accent-color:var(--color-primary-600)}.modal-tabs{display:flex;align-items:center;gap:.18rem;border-bottom:1px solid var(--border-subtle);padding:0 1rem;background:#f8faffa6}.modal-tab{border:none;background:transparent;padding:.7rem .8rem;font-size:var(--font-size-sm);font-weight:650;color:var(--text-secondary);cursor:pointer;position:relative;display:inline-flex;align-items:center;gap:var(--space-2);transition:color var(--transition-fast)}.modal-tab:hover{color:var(--text-primary)}.modal-tab.active{color:var(--color-primary-700)}.modal-tab.active:after{content:"";position:absolute;left:.75rem;right:.75rem;bottom:0;height:2px;border-radius:999px 999px 0 0;background:linear-gradient(90deg,#2563eb,#0ea5e9)}.modal-tab-badge{border-radius:var(--radius-full);padding:.1rem .43rem;background:#e2e8f0e6;color:var(--text-secondary);font-size:var(--font-size-xs);font-weight:700}.modal-tab.active .modal-tab-badge{background:#bfdbfebf;color:var(--color-primary-700)}.form-section{margin-bottom:var(--space-4)}.form-section:last-child{margin-bottom:0}.form-section-title{margin-bottom:var(--space-3);padding-bottom:var(--space-2);border-bottom:1px solid var(--border-subtle);color:var(--text-tertiary);font-size:var(--font-size-xs);text-transform:uppercase;letter-spacing:.08em;font-weight:760}.status-active{background:#d1fae5d6;border-color:#10b9813d;color:var(--color-success-700)}.status-active:before{background:var(--color-success-500)}.status-inactive{background:#f1f5f9db;border-color:#64748b38;color:var(--color-slate-700)}.status-inactive:before{background:var(--color-slate-500)}.role-enduser{background:#f1f5f9e0;border-color:#64748b38;color:var(--color-slate-700)}.role-enduser:before{background:var(--color-slate-500)}.role-agent{background:#dbeafedb;border-color:#2563eb38;color:var(--color-blue-800)}.role-agent:before{background:var(--color-blue-600)}.role-admin{background:#e0e7ffdb;border-color:#4f46e538;color:#4338ca}.role-admin:before{background:#4f46e5}.plan-free{background:#f1f5f9e0;border-color:#64748b38;color:var(--color-slate-700)}.plan-free:before{background:var(--color-slate-500)}.plan-starter{background:#dbeafedb;border-color:#2563eb38;color:var(--color-blue-800)}.plan-starter:before{background:var(--color-blue-600)}.plan-business{background:#ccfbf1d6;border-color:#14b8a63d;color:var(--color-teal-800)}.plan-business:before{background:var(--color-teal-500)}.plan-enterprise{background:#fef3c7d6;border-color:#f59e0b3d;color:var(--color-warning-700)}.plan-enterprise:before{background:var(--color-warning-500)}.template-editor{margin-top:var(--space-4)}.template-editor-header{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);flex-wrap:wrap}.template-editor-grid{display:grid;grid-template-columns:1fr 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var(--border-default);background:#fff}.email-body-preview{padding:1rem 1rem 1rem 2.1rem;background:linear-gradient(180deg,#f7fafff2,#eff4fbf2);border-radius:12px;border:1px solid rgba(15,23,42,.08)}@media(max-width:1040px){:root{--sidebar-width: 258px}.main-inner{padding-inline:clamp(.85rem,2vw,1.2rem)}}@media(max-width:860px){:root{--sidebar-width: 0px}.sidebar{display:none}.main-content{margin-left:0}.main-inner{padding:.9rem}.list-header{flex-direction:column;align-items:flex-start}.form-row,.template-editor-grid{grid-template-columns:1fr}.filters{padding:.6rem}.filter-search{min-width:100%}table{display:block;overflow-x:auto}.btn-group,.btn-group .btn{width:100%}.modal-dialog{border-radius:14px}.login-card{width:min(460px,100%)}}@media(max-width:560px){.stat-grid{grid-template-columns:1fr}.ticket-form,.ticket-detail{padding:.84rem}.modal-header,.modal-body,.modal-footer{padding-inline:.84rem}.login-card{padding:1.2rem 1rem}}:root{--color-primary-50: #edf5ff;--color-primary-100: #dcecff;--color-primary-200: #c2ddff;--color-primary-500: #3b82f6;--color-primary-600: #2563eb;--color-primary-700: #1d4ed8;--color-slate-50: #f8fafc;--color-slate-100: #f1f5f9;--color-slate-200: #e2e8f0;--color-slate-300: #cbd5e1;--color-slate-400: #94a3b8;--color-slate-500: #64748b;--color-slate-600: #475569;--color-slate-700: #334155;--color-slate-800: #1e293b;--color-slate-900: #0f172a;--color-slate-950: #020617;--color-success-50: #ecfdf3;--color-success-100: #d1fae5;--color-success-500: #10b981;--color-success-600: #059669;--color-success-700: #047857;--color-warning-50: #fffbeb;--color-warning-100: #fef3c7;--color-warning-500: #f59e0b;--color-warning-600: #d97706;--color-warning-700: #b45309;--color-danger-50: #fef2f2;--color-danger-100: #fee2e2;--color-danger-500: #ef4444;--color-danger-600: #dc2626;--color-danger-700: #b91c1c;--color-blue-50: #eff6ff;--color-blue-100: #dbeafe;--color-blue-600: #2563eb;--color-blue-700: #1d4ed8;--color-blue-800: #1e40af;--color-orange-50: #fff7ed;--color-orange-100: #ffedd5;--color-orange-500: #f97316;--color-orange-700: #c2410c;--color-orange-800: #9a3412;--color-purple-50: #f3f2ff;--color-purple-500: #7c6ff9;--color-purple-700: #6050e0;--color-purple-800: #4d3fb8;--color-teal-50: #eefcf9;--color-teal-500: #14b8a6;--color-teal-700: #0f766e;--color-teal-800: #115e59;--color-gray-50: #f9fafb;--color-gray-500: #6b7280;--color-gray-700: #374151;--color-gray-800: #1f2937;--bg-page: #edf2fa;--bg-surface: rgba(255, 255, 255, .92);--bg-surface-strong: #ffffff;--bg-surface-muted: #f7f9fd;--bg-sidebar: rgba(246, 249, 255, .76);--bg-sidebar-hover: rgba(226, 232, 240, .65);--text-primary: #0f172a;--text-secondary: #475569;--text-tertiary: #64748b;--text-inverse: #ffffff;--border-default: rgba(15, 23, 42, .12);--border-subtle: rgba(15, 23, 42, .08);--font-family: "Manrope", "Avenir Next", "Segoe UI", "Helvetica Neue", Arial, sans-serif;--font-family-mono: "JetBrains Mono", "SFMono-Regular", Menlo, Monaco, Consolas, monospace;--font-size-xs: .6875rem;--font-size-sm: .8125rem;--font-size-base: .9375rem;--font-size-lg: 1.0625rem;--font-size-xl: 1.1875rem;--font-size-2xl: 1.375rem;--font-size-3xl: 1.75rem;--line-height-tight: 1.2;--line-height-normal: 1.5;--line-height-relaxed: 1.7;--space-0: 0;--space-1: .25rem;--space-2: .5rem;--space-3: .75rem;--space-4: 1rem;--space-5: 1.25rem;--space-6: 1.5rem;--space-8: 2rem;--space-10: 2.5rem;--space-12: 3rem;--radius-sm: 8px;--radius-md: 10px;--radius-lg: 14px;--radius-xl: 18px;--radius-2xl: 24px;--radius-full: 9999px;--shadow-xs: 0 1px 2px rgba(15, 23, 42, .08);--shadow-sm: 0 6px 18px rgba(15, 23, 42, .07);--shadow-md: 0 14px 28px rgba(15, 23, 42, .09);--shadow-lg: 0 22px 40px rgba(15, 23, 42, .13);--shadow-xl: 0 30px 60px rgba(15, 23, 42, .16);--shadow-ring-primary: 0 0 0 4px rgba(37, 99, 235, .16);--transition-fast: .13s cubic-bezier(.2, 0, 0, 1);--transition-base: .22s cubic-bezier(.2, 0, 0, 1);--transition-slow: .34s cubic-bezier(.22, 1, .36, 1);--sidebar-width: 292px}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;text-rendering:optimizeLegibility}body{font-family:var(--font-family);font-size:var(--font-size-base);line-height:var(--line-height-normal);color:var(--text-primary);background:radial-gradient(1000px 460px at -8% -8%,rgba(14,165,233,.2),transparent 60%),radial-gradient(900px 420px at 95% -8%,rgba(59,130,246,.18),transparent 62%),linear-gradient(180deg,#f7faff,#eff4fb 54%,#e9eff8);background-attachment:fixed;min-height:100vh}#root{min-height:100vh;position:relative}#root:before{content:"";position:fixed;inset:0;pointer-events:none;background-image:linear-gradient(to bottom,#ffffff75,#ffffff0f),repeating-linear-gradient(0deg,rgba(15,23,42,.014) 0,rgba(15,23,42,.014) 1px,transparent 1px,transparent 8px);z-index:-1}a{color:var(--color-primary-600);text-decoration:none;transition:color 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0}}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border-width:0}:focus-visible{outline:none;box-shadow:var(--shadow-ring-primary)}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation-duration:1ms!important;animation-iteration-count:1!important;transition-duration:1ms!important;scroll-behavior:auto!important}}::-webkit-scrollbar{width:10px;height:10px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{border-radius:var(--radius-full);background:#64748b66;border:2px solid transparent;background-clip:padding-box}::-webkit-scrollbar-thumb:hover{background:#4755698f;border:2px solid transparent;background-clip:padding-box}.sidebar::-webkit-scrollbar-thumb{background:#64748b75;border:2px solid transparent;background-clip:padding-box}.sidebar::-webkit-scrollbar-thumb:hover{background:#475569a6;border:2px solid transparent;background-clip:padding-box}